Privacy Policy
Vegan Food Tour Utrecht cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
About our privacy policy
This privacy policy applies to the use of the website and the services of Vegan Food Tour Utrecht accessed on it. The effective date for the validity of these terms and conditions is 23/06/2021, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for, and with whom and under what conditions, if any, this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have with respect to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact. You can find contact information at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be accessed.
Web store software
Our online store is developed with WooCommerce software. Personal data that you make available to us for the purpose of our services will be shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce is required by the agreement we have with them to implement appropriate security measures. WooCommerce uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored.
Web hosting
We purchase web hosting and e-mail services from Antagonist. Antagonist processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Antagonist has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Antagonist is bound to confidentiality under the agreement.
Antagonist
We use the services of Antagonist for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Antagonist does not have access to our mailbox, and we treat all our e-mail traffic as confidential.
Payment processors
For handling (part of) the payments in our online store, we use the platform of Mollie. Mollie processes your name, address and city information and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymized) data with third parties. All of the above safeguards regarding the protection of your personal data also apply to those parts of Mollie’s services for which it engages third parties. Mollie does not retain your data longer than permitted by the legal time limits.
Reviews
Not applicable.
Shipping and logistics
Not applicable.
Invoicing and accounting
Not applicable.
External sales channels
Not applicable.
Purpose of data processing
General purpose of processing
We use your information solely for the purpose of providing our services. That is, the purpose of the processing is always directly related to the task you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you – other than at your request – at a later time, we ask your explicit permission to do so. Your information will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In appropriate cases, Vegan Food Tour Utrecht may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will oppose it within the possibilities provided by law.
Retention periods
We will keep your information for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take it as a forgetting request. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
JoUw rights
Pursuant to applicable Dutch and European legislation, you as a data subject have certain rights with respect to personal data processed by us or on our behalf. We explain to you below what these rights are and how to invoke them. In principle, to prevent misuse, we send statements and copies of your data only to your e-mail address already known to us. In case you wish to receive the data at a different e-mail address or by mail, for example, we will ask you to identify yourself. We keep records of completed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right to file a complaint with the Personal Data Authority at any time if you suspect that we are using your personal data in an inappropriate manner.
Inspection rights
You always have the right to see the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with a list of the processors who hold this data, indicating the category under which we have stored this data, at the e-mail address known to us.
Right of Rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, amended. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been updated.
Right to restriction of processing
You always have the right to limit the data we process (or have processed) that relates to your person or is traceable to it. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You can make a request to that effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties at the email address known to us. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure linking of data files can no longer be guaranteed.
Right to object and other rights
You have the right, where appropriate, to object to the processing of your personal data by or on behalf of Vegan Food Tour Utrecht. If you object, we will immediately cease data processing pending resolution of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact.
Cookies
Third-party cookies: in the event that third-party software solutions use cookies, this has been stated in this privacy statement.
Privacy policy changes
We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most recent version. If the new privacy policy affects how we process data already collected about you, we will notify you by email.